Privacy Policy
Last updated: July 2026
1. Who We Are
Brandality Solutions Inc. ("Brandality", "we", "us") is a Canadian creative growth agency serving clients worldwide. This policy explains what personal information we collect through our website and services, and how we use it.
2. Information We Collect
- Contact details you provide when booking a call, emailing us, or using our chat — such as your name, email address, and phone number.
- Business information shared during projects — brand assets, account access, and project requirements.
- Usage data collected automatically — pages visited, device type, and approximate location, via analytics tools.
3. How We Use It
- To respond to enquiries and deliver contracted services.
- To send project updates and, with your consent, marketing communications.
- To improve our website and service offering.
4. AI-Powered Services
Some of our services use artificial intelligence (for example, our AI receptionist and content agents). Information you share with these tools is used to provide the service and is handled under the same protections as any other personal information we hold.
5. Sharing
We do not sell personal information. We share it only with service providers who help us operate (hosting, scheduling, analytics, payment processing), and only as needed to deliver our services.
6. Your Rights
Under Canadian privacy law (PIPEDA), you may request access to, correction of, or deletion of your personal information. Contact us at info@brandalitysolutions.com.
7. Contact
Questions about this policy? Email info@brandalitysolutions.com.